Terms & Conditions

About delivery
After your order and payment are completed, we will usually ship within 3 business days.
The product will be shipped by air from Malaysia.
Please note that the arrival of the product may be delayed depending on the status of the shipping company.

Delivery time
The product will be shipped directly from Malaysia. Estimated delivery is usually 5 to 7 business days after the order is completed.

Precautions for personal import
This site is intended for people over the age of 20 in order not to induce smoking in non-smokers. We do not sell to those under the age of 20. Also, please refrain from using if you are pregnant or breastfeeding.

The sale of liquid containing nicotine in Japan is prohibited by the Pharmaceutical Affairs Law. If you are looking for nicotine-containing products, you can enjoy them in Japan by importing them personally on this site. Please refrain from importing for the purpose of transfer or resale, as it is illegal. 

Nicotine contained in nicotine-containing liquids is a toxic ingredient when swallowed directly by mouth. Keep the e-liquid out of reach of children and keep it locked in a safe place. If you accidentally swallow liquid containing nicotine, seek medical attention immediately. We are not responsible for any disadvantages caused by nicotine-containing products. 

About personal import
Liquids containing nicotine are limited to personal use, so we recommend ordering 120ml or less per month. (It may be seized during customs clearance in Japan.) Please do not order more than 120ml within a month.

Customs duty and consumption tax may be applied separately if the total cost of the product and shipping exceeds 16,666 yen for personal imports from overseas. 

Please note that there may be cases where the package such as the product box may be damaged as it will be an air transportation from Malaysia. 

Since it will be shipped from overseas, it may be delayed depending on the situation such as transportation and customs clearance. 

We cannot accept returns, exchanges, or cancellations due to customer convenience. 

How to register as a member
Click “New registration”, read the terms of use, and then “Agree and proceed to member registration” and enter the necessary items for member registration (entry page).

Please be sure to register as a member. 

About payment method
Payment can be made by credit card (VISA, MASTER, AMEX), and PayPal.

The product will be shipped after confirmation of payment (prepayment). 

If payment cannot be confirmed within 7 days, the order will be cancelled. 

About security
This website has been certified by GeoTrust as follows: The SSL server certificate provided by GeoTrust is provided based on the Certificate Authority Operational Rules and Terms of Use.

For more information on QuickSSL and other internet trust services, please visit GeoTrust. 

About inventory
A gap may occur in stock by a timing. Please note that the product you ordered may be out of stock due to lack of inventory update.

About product defects
If the product is damaged, damaged, or defective, or if you receive a product that is different from what you ordered, please have all the products and invoices at hand and contact us by email within 7 days. As soon as possible we will correspond.
Please note that we cannot accept returns or exchanges for products that have been used once or products that have been scratched or damaged by the customer.

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